These contact numbers are provided to inform staff of the types of assistance that is available, internal and external to the Department, should there be a need for immediate assistance with respect to your health or wellbeing.
If you are exposed to or witness a threat to the health and wellbeing of any staff it is essential that you immediately contact the Police or emergency services on 000.
Contacts Within Defence
Contacts Within Defence
DPG - Sexual Misconduct Prevention and Response Office (SEMPRO)
1800 736 776 (WEF July) or SMS 0429 600 800 or (02) 6127 3122
Employees Assistance Program (EAP)
1300 361 008 or 1800 451138, outside Australia 0011 612 9232 7249
DPG - Defence Equity Advice Line (DEAL)
1800 803 831, outside Australia 0011 612 6127 2900
DPG - Directorate People Operations Front Of House (FOH) referral for ill/injured APS employees
1800 111 812
DPG - Directorate People Operations direct mobile (for APS employees)
0457 535 351
ADF Investigative Services (ADFIS)
1300 233 471
Army Fair Go Hotline
1800 1000 064
ADF All Hours Support Line
1800 628 036
DPG - Defence Community Organisation (DCO) – Defence Family Helpline
1800 624 608
Whistleblowers Hotline
1800 673 502
Or Speak with your manager/supervisor/commander
External Contacts - Mental Health
External Contacts
Mental Health Crisis Emergency Contacts
The contact numbers below are provided to support you in the event that a work colleague/staff member displays behaviours that are dangerous or considered a risk to themselves and/or others in the workplace.
|
State/ |
Primary Contact |
Number |
Availability (Hrs/days) |
Secondary Contact |
|
All |
Veteran's and Veteran's Families COunselling Service (VVCS) |
1800 011 046 |
24/7 |
Police/ Ambulance (000) |
|
ACT |
Mental Health ACT |
1800 629 354 |
24/7 |
Police/ Ambulance (000) |
|
NSW |
Salvo’s Crisis Line |
1300 363 622 Rural – 1800 201 123 |
24/7 |
Police/ Ambulance (000) |
|
VIC |
Mental Health Advice Line |
1300 280 737 |
24/7 |
Police/ Ambulance (000) |
|
TAS |
Mental Health Crisis Line |
1800 332 388 |
24/7 |
Police/ Ambulance (000) |
|
SA |
Mental Health Crisis Line |
131 465 |
24/7 |
Police/ Ambulance (000) |
|
WA |
Mental Health Emergency Response Line |
1300 555 788 |
24/7 |
Police/ Ambulance (000) |
|
NT Darwin |
Crisis Line |
(08) 8999 4988 (B/H) 0401 116 001 (A/H)
1800 682 288 |
B/H: 24/7 A/H weekdays: 4pm - midnight A/H weekends & PH:8am – midnight 24/7 |
Police/ Ambulance (000) |
|
QLD |
Salvo’s Crisis Line |
1300 363 622 |
24/7 |
Police/ Ambulance (000) |
External Contacts - Suicide Risk
Suicide Risk
If someone is at risk of suicide, crisis telephone counselling services are available at both a national and state/ territory level.
For immediate assistance to support APS staff contact the DPG/Directorate People Operations FOH on 1800 111 812. For ADF contact the ADF All Hours Support line on 1800 628 036.
|
National Organisation |
Contact Number |
Availability (Hrs/days) |
|
Lifeline |
131 114 |
24/7 |
|
Kids Help Line |
1800 551 800 |
24/7 |
|
Mensline Australia |
1300 789 978 |
24/7 |
|
Suicide Call Back Service |
1300 659 467 |
24/7 |
|
SANE Helpline |
1800 18 SANE (7263) |
9am-5pm Monday-Friday |
|
State/ Territory |
Primary Contact |
Number |
Availability |
|
ACT |
Crisis Assessment & Treatment Team |
1800 629 354 (02) 6205 1065 |
24/7 |
|
NSW |
Suicide Prevention & Crisis Intervention Salvo Care Line |
1300 363 622 (02) 9331 6000 |
24/7 |
|
VIC |
Suicide Help Line Victoria |
1300 651 251 |
24/7 |
|
TAS |
Samaritans Lifelink: Metro Country |
(03) 6331 3355 1300 364 566 |
24/7 |
|
SA |
Mental Health Assessment & Crisis Intervention Service |
131 465 |
24/7 |
|
WA |
Samaritans Suicide Emergency: Metro Country Lifeline |
(08) 9381 5555 1800 198 313 131114 |
24/7 |
|
NT |
Crisis Line Northern Territory |
1800 019 116 |
24/7 |
|
QLD |
Crisis Counselling Service |
1300 363 622 |
24/7 |