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Defence Emergency Contacts

These contact numbers are provided to inform staff of the types of assistance that is available, internal and external to the Department, should there be a need for immediate assistance with respect to your health or wellbeing.

If you are exposed to or witness a threat to the health and wellbeing of any staff it is essential that you immediately contact the Police or emergency services on 000.

Contacts Within Defence

Contacts Within Defence

DPG - Sexual Misconduct Prevention and Response Office (SEMPRO)

1800 736 776 (WEF July) or SMS 0429 600 800 or (02) 6127 3122

Employees Assistance Program (EAP)     

1300 361 008 or 1800 451138, outside Australia 0011 612 9232 7249

DPG - Defence Equity Advice Line (DEAL)

1800 803 831, outside Australia 0011 612 6127 2900

DPG - Directorate People Operations Front Of House (FOH) referral for ill/injured APS employees

1800 111 812

DPG - Directorate People Operations direct mobile (for APS employees)

0457 535 351

ADF Investigative Services (ADFIS)

1300 233 471

Army Fair Go Hotline

1800 1000 064

ADF All Hours Support Line

1800 628 036

DPG - Defence Community Organisation (DCO) – Defence Family Helpline

1800 624 608

Whistleblowers Hotline

1800 673 502

Or Speak with your manager/supervisor/commander

External Contacts - Mental Health

External Contacts

Mental Health Crisis Emergency Contacts

The contact numbers below are provided to support you in the event that a work colleague/staff member displays behaviours that are dangerous or considered a risk to themselves and/or others in the workplace.

State/
Territory

Primary Contact

Number

Availability (Hrs/days)

Secondary Contact

 All

Veteran's and Veteran's Families COunselling Service (VVCS) 

1800 011 046 

24/7 

Police/ Ambulance (000)

ACT

Mental Health ACT

1800 629 354

24/7

Police/ Ambulance (000)

NSW

Salvo’s Crisis Line

1300 363 622

Rural – 1800 201 123

24/7

Police/ Ambulance (000)

VIC

Mental Health Advice Line

1300 280 737

24/7

Police/ Ambulance (000)

TAS

Mental Health Crisis Line

1800 332 388

24/7

Police/ Ambulance (000)

SA

Mental Health Crisis Line

131 465

24/7

Police/ Ambulance (000)

WA

Mental Health

Emergency

Response Line

1300 555 788

24/7

Police/ Ambulance (000)

NT

Darwin

Crisis Line

(08) 8999 4988 (B/H)

0401 116 001   (A/H)

 

 

1800 682 288

B/H:         24/7

A/H weekdays: 4pm - midnight

A/H weekends & PH:8am – midnight

24/7

Police/ Ambulance (000)

QLD

Salvo’s Crisis Line

1300 363 622

24/7

Police/ Ambulance (000)

External Contacts - Suicide Risk

Suicide Risk

If someone is at risk of suicide, crisis telephone counselling services are available at both a national and state/ territory level.

For immediate assistance to support APS staff contact the DPG/Directorate People Operations FOH on 1800 111 812. For ADF contact the ADF All Hours Support line on 1800 628 036.

National Organisation

Contact Number

Availability (Hrs/days)

Lifeline

131 114

24/7

Kids Help Line

1800 551 800

24/7

Mensline Australia

1300 789 978

24/7

Suicide Call Back Service

1300 659 467

24/7

SANE Helpline

1800 18 SANE (7263)

9am-5pm  Monday-Friday



State/ Territory

Primary Contact

Number

Availability

ACT

Crisis Assessment & Treatment Team

1800 629 354

(02) 6205 1065

24/7

NSW

Suicide Prevention & Crisis Intervention

Salvo Care Line

1300 363 622

(02) 9331 6000

24/7

VIC

Suicide Help Line Victoria

1300 651 251

24/7

TAS

Samaritans Lifelink:

Metro

Country

(03) 6331 3355

1300 364 566

24/7

SA

Mental Health Assessment & Crisis Intervention Service

131 465

24/7

WA

Samaritans Suicide Emergency:

Metro

Country

Lifeline

(08) 9381 5555

1800 198 313

131114

24/7

NT

Crisis Line Northern Territory

1800 019 116

24/7

QLD

Crisis Counselling Service

1300 363 622

24/7